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This discussion topic is read only This discussion topic has been answered Discussion topic: Build Version QS037.041.00P

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Message posted on ‎08 Aug 2025 11:26 AM

Build Version QS037.041.00P

Hi

 

I've just noticed this morning that my Sky Stream has updated from QS036.021.00P to QS037.041.00P. Anyone know what's new in the update? I'm not seeing anything obvious.

 

Thanks in Advance 

 

Barry 🙂

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Message posted on ‎22 Aug 2025 04:24 PM

Re: Build Version QS037.041.00P

Posted by a Sky employee

Thank you very much for your feedback.

 

As we continuously work to improve the UI experience, we are confident the recent 2.50.6 update has resolved the issue first reported in this thread.

 

I'll close this thread for now but for any further queries or reports we urge you to create a brand new post.

Chloe-W22

Sky Community Manager

 

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Message posted on ‎08 Aug 2025 12:36 PM

Re: Build Version QS037.041.00P

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@Barry+Mc+Kelvey  Sky don't publicly release such details

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Message posted on ‎08 Aug 2025 12:38 PM

Re: Build Version QS037.041.00P

Hi

 

I have five Sky Stream Pucks, only one of them seems to have updated.

 

Barry 🙂

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Message posted on ‎08 Aug 2025 12:39 PM

Re: Build Version QS037.041.00P

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@Barry+Mc+Kelvey  Is the one that updated a new gen2 puck?

 

Any updates tend to also be done in batches so wouldn't be suprised that only one has updated

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎08 Aug 2025 12:49 PM - last edited: ‎08 Aug 2025 12:50 PM

Re: Build Version QS037.041.00P

@GD1 wrote:

@Barry+Mc+Kelvey  Is the one that updated a new gen2 puck?

 

Any updates tend to also be done in batches so wouldn't be suprised that only one has updated

Hi

 

I upgraded to Sky Stream in approximately May 2025, I'd presume it's a Gen 2 Sky Stream Puck. Is there a way that I can check?

 

Thanks

 

Barry 🙂

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Message posted on ‎08 Aug 2025 01:49 PM

Re: Build Version QS037.041.00P

Posted by a Superuser, not a Sky employee. Find out more

@Barry+Mc+Kelvey  If I recall the power brick is slimmer than the original pucks.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎10 Aug 2025 05:37 PM

Re: Build Version QS037.041.00P

Ive got the same update. Its made scrolling around the Home Screen extremely sluggish. Sky what have you done! 😫

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Message posted on ‎10 Aug 2025 05:43 PM

Re: Build Version QS037.041.00P

Hi @darling412001 

 

Totally agree, I've noticed the same 😞 A Restart temporarily fixes, but it's not ideal 😞

 

Barry 🙂

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Message posted on ‎10 Aug 2025 05:45 PM

Re: Build Version QS037.041.00P

Yes I agree with you about a restart temporarily fixing it. I'll try a power recycle next. 🤞

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Message posted on ‎10 Aug 2025 05:48 PM

Re: Build Version QS037.041.00P

@darling412001 wrote:

Yes I agree with you about a restart temporarily fixing it. I'll try a power recycle next. 🤞

Hi

 

I'll try the same. Let me know how it goes for you.

 

Thanks in Advance 

 

Barry 🙂

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Message posted on ‎10 Aug 2025 07:01 PM

Re: Build Version QS037.041.00P

Posted by a Superuser, not a Sky employee. Find out more

Sky Glass and Sky Stream distribute updates in a manner of ways.

Do not take the build version as any main guide level.

The UI version is seen as the more regular, along with Platform builds.

Also, as across Sky, updates are delivered to customers in phased delivery schedules over roughly a month period, so some may be on different versions.

 

What UI version do you guys with the issue have?

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Message posted on ‎10 Aug 2025 07:07 PM

Re: Build Version QS037.041.00P

QS037.041.00P

IPO61-ef

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Message posted on ‎10 Aug 2025 07:10 PM

Re: Build Version QS037.041.00P

@lettice wrote:

Sky Glass and Sky Stream distribute updates in a manner of ways.

Do not take the build version as any main guide level.

The UI version is seen as the more regular, along with Platform builds.

Also, as across Sky, updates are delivered to customers in phased delivery schedules over roughly a month period, so some may be on different versions.

 

What UI version do you guys with the issue have?

Hi

 

I have an issue with UI Version: 2.50.5. 

 

Scrolling through the Home Screen is laggy. A Restart temporarily fixes the issue. I've completed a full Power Cycle, no lag at the moment, but I'll keep an eye on it and report back.

 

Barry 🙂

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EE FTTP 1.6Gbps
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Message posted on ‎10 Aug 2025 07:56 PM

Re: Build Version QS037.041.00P

Where do you find the UI version on the Stream puck?

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Message posted on ‎10 Aug 2025 08:01 PM

Re: Build Version QS037.041.00P

@darling412001 wrote:

Where do you find the UI version on the Stream puck?

Hi

 

Settings>System Management>System Info.  Scroll down, is the sixth one in the list.

 

Barry 🙂

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