41

This discussion topic is read only This discussion topic has been answered Discussion topic: Build Version QS037.041.00P

Reply
Answered - Go to Answer
Avatar for Barry+Mc+Kelvey
Level 6 icon
What's this?
This message was authored by: Barry+Mc+Kelvey

Message posted on ‎08 Aug 2025 11:26 AM

Build Version QS037.041.00P

Hi

 

I've just noticed this morning that my Sky Stream has updated from QS036.021.00P to QS037.041.00P. Anyone know what's new in the update? I'm not seeing anything obvious.

 

Thanks in Advance 

 

Barry 🙂

Sky Stream
5 x Sky Stream Pucks
Sky Q Hub SR203 Sky FTTC 80Mbps
EE FTTP 1.6Gbps
Report post
Post 1 of 42
1,782 Views
Reply
View answer in the context of this discussion

Best Answers
Confetti Ring
Avatar for Chloe-W22
Community Manager icon
What's this?
This message was authored by: Chloe-W22 Answer

Message posted on ‎22 Aug 2025 04:24 PM

Re: Build Version QS037.041.00P

Posted by a Sky employee

Thank you very much for your feedback.

 

As we continuously work to improve the UI experience, we are confident the recent 2.50.6 update has resolved the issue first reported in this thread.

 

I'll close this thread for now but for any further queries or reports we urge you to create a brand new post.

Chloe-W22

Sky Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

View this Answer within the discussion

Report post
Post 42 of 42
1,180 Views
Reply

Did this answer not help you?
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

Confetti Ring
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎08 Aug 2025 12:36 PM

Re: Build Version QS037.041.00P

Posted by a Superuser, not a Sky employee. Find out more

@Barry+Mc+Kelvey  Sky don't publicly release such details

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 42
1,762 Views
Reply
Avatar for Barry+Mc+Kelvey
Level 6 icon
What's this?
Topic Author
This message was authored by: Barry+Mc+Kelvey

Message posted on ‎08 Aug 2025 12:38 PM

Re: Build Version QS037.041.00P

Hi

 

I have five Sky Stream Pucks, only one of them seems to have updated.

 

Barry 🙂

Sky Stream
5 x Sky Stream Pucks
Sky Q Hub SR203 Sky FTTC 80Mbps
EE FTTP 1.6Gbps
Report post
Post 3 of 42
1,753 Views
0 Likes
Reply
Confetti Ring
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎08 Aug 2025 12:39 PM

Re: Build Version QS037.041.00P

Posted by a Superuser, not a Sky employee. Find out more

@Barry+Mc+Kelvey  Is the one that updated a new gen2 puck?

 

Any updates tend to also be done in batches so wouldn't be suprised that only one has updated

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 4 of 42
1,748 Views
0 Likes
Reply
Avatar for Barry+Mc+Kelvey
Level 6 icon
What's this?
Topic Author
This message was authored by: Barry+Mc+Kelvey

Message posted on ‎08 Aug 2025 12:49 PM - last edited: ‎08 Aug 2025 12:50 PM

Re: Build Version QS037.041.00P

@GD1 wrote:

@Barry+Mc+Kelvey  Is the one that updated a new gen2 puck?

 

Any updates tend to also be done in batches so wouldn't be suprised that only one has updated

Hi

 

I upgraded to Sky Stream in approximately May 2025, I'd presume it's a Gen 2 Sky Stream Puck. Is there a way that I can check?

 

Thanks

 

Barry 🙂

Sky Stream
5 x Sky Stream Pucks
Sky Q Hub SR203 Sky FTTC 80Mbps
EE FTTP 1.6Gbps
Report post
Post 5 of 42
1,739 Views
0 Likes
Reply
Confetti Ring
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎08 Aug 2025 01:49 PM

Re: Build Version QS037.041.00P

Posted by a Superuser, not a Sky employee. Find out more

@Barry+Mc+Kelvey  If I recall the power brick is slimmer than the original pucks.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 6 of 42
1,713 Views
Reply
Avatar for darling412001
Level 4 icon
What's this?
This message was authored by: darling412001

Message posted on ‎10 Aug 2025 05:37 PM

Re: Build Version QS037.041.00P

Ive got the same update. Its made scrolling around the Home Screen extremely sluggish. Sky what have you done! 😫

Sky Stream
Sony A95K
Sony HT-A9
Hyperoptic FTTP 1.0Gbps
Report post
Post 7 of 42
1,524 Views
Reply
Avatar for Barry+Mc+Kelvey
Level 6 icon
What's this?
Topic Author
This message was authored by: Barry+Mc+Kelvey

Message posted on ‎10 Aug 2025 05:43 PM

Re: Build Version QS037.041.00P

Hi @darling412001 

 

Totally agree, I've noticed the same 😞 A Restart temporarily fixes, but it's not ideal 😞

 

Barry 🙂

Sky Stream
5 x Sky Stream Pucks
Sky Q Hub SR203 Sky FTTC 80Mbps
EE FTTP 1.6Gbps
Report post
Post 8 of 42
1,516 Views
0 Likes
Reply
Avatar for darling412001
Level 4 icon
What's this?
This message was authored by: darling412001

Message posted on ‎10 Aug 2025 05:45 PM

Re: Build Version QS037.041.00P

Yes I agree with you about a restart temporarily fixing it. I'll try a power recycle next. 🤞

Sky Stream
Sony A95K
Sony HT-A9
Hyperoptic FTTP 1.0Gbps
Report post
Post 9 of 42
1,511 Views
Reply
Avatar for Barry+Mc+Kelvey
Level 6 icon
What's this?
Topic Author
This message was authored by: Barry+Mc+Kelvey

Message posted on ‎10 Aug 2025 05:48 PM

Re: Build Version QS037.041.00P

@darling412001 wrote:

Yes I agree with you about a restart temporarily fixing it. I'll try a power recycle next. 🤞

Hi

 

I'll try the same. Let me know how it goes for you.

 

Thanks in Advance 

 

Barry 🙂

Sky Stream
5 x Sky Stream Pucks
Sky Q Hub SR203 Sky FTTC 80Mbps
EE FTTP 1.6Gbps
Report post
Post 10 of 42
1,505 Views
0 Likes
Reply
Confetti Ring
Avatar for lettice
Level 16 icon
What's this?
Superuser
This message was authored by: lettice

Message posted on ‎10 Aug 2025 07:01 PM

Re: Build Version QS037.041.00P

Posted by a Superuser, not a Sky employee. Find out more

Sky Glass and Sky Stream distribute updates in a manner of ways.

Do not take the build version as any main guide level.

The UI version is seen as the more regular, along with Platform builds.

Also, as across Sky, updates are delivered to customers in phased delivery schedules over roughly a month period, so some may be on different versions.

 

What UI version do you guys with the issue have?

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Report post
Post 11 of 42
1,465 Views
0 Likes
Reply
Avatar for darling412001
Level 4 icon
What's this?
This message was authored by: darling412001

Message posted on ‎10 Aug 2025 07:07 PM

Re: Build Version QS037.041.00P

QS037.041.00P

IPO61-ef

Sky Stream
Sony A95K
Sony HT-A9
Hyperoptic FTTP 1.0Gbps
Report post
Post 12 of 42
1,452 Views
0 Likes
Reply
Avatar for Barry+Mc+Kelvey
Level 6 icon
What's this?
Topic Author
This message was authored by: Barry+Mc+Kelvey

Message posted on ‎10 Aug 2025 07:10 PM

Re: Build Version QS037.041.00P

@lettice wrote:

Sky Glass and Sky Stream distribute updates in a manner of ways.

Do not take the build version as any main guide level.

The UI version is seen as the more regular, along with Platform builds.

Also, as across Sky, updates are delivered to customers in phased delivery schedules over roughly a month period, so some may be on different versions.

 

What UI version do you guys with the issue have?

Hi

 

I have an issue with UI Version: 2.50.5. 

 

Scrolling through the Home Screen is laggy. A Restart temporarily fixes the issue. I've completed a full Power Cycle, no lag at the moment, but I'll keep an eye on it and report back.

 

Barry 🙂

Sky Stream
5 x Sky Stream Pucks
Sky Q Hub SR203 Sky FTTC 80Mbps
EE FTTP 1.6Gbps
Report post
Post 13 of 42
1,448 Views
Reply
Avatar for darling412001
Level 4 icon
What's this?
This message was authored by: darling412001

Message posted on ‎10 Aug 2025 07:56 PM

Re: Build Version QS037.041.00P

Where do you find the UI version on the Stream puck?

Sky Stream
Sony A95K
Sony HT-A9
Hyperoptic FTTP 1.0Gbps
Report post
Post 14 of 42
1,419 Views
0 Likes
Reply
Avatar for Barry+Mc+Kelvey
Level 6 icon
What's this?
Topic Author
This message was authored by: Barry+Mc+Kelvey

Message posted on ‎10 Aug 2025 08:01 PM

Re: Build Version QS037.041.00P

@darling412001 wrote:

Where do you find the UI version on the Stream puck?

Hi

 

Settings>System Management>System Info.  Scroll down, is the sixth one in the list.

 

Barry 🙂

Sky Stream
5 x Sky Stream Pucks
Sky Q Hub SR203 Sky FTTC 80Mbps
EE FTTP 1.6Gbps
Report post
Post 15 of 42
1,408 Views
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply
Answered - Go to Answer