Bad decision to change from Virgin to Sky Stream

[TimmyBGood]

@Jason+Golding 

From the drop-down 'Programme not showing in your Playlist'

Shows saved for 12 months

Most shows and movies in your Playlist will be saved for 12 months. Some that are available through a TV app, like Netflix or ITVX, might not be available for that long, as they have different contractual agreements.

For example, most programmes from BBC iPlayer are available for 12 months. But some, like Match of the Day or the News, aren't available for as long.

https://www.sky.com/help/articles/your-playlist-and-tv-guide-sky-glass 

[Jason+Golding]

That makes no specific mention of cloud recording and even quotes a programme from iPlayer, where does it specifically state that programmes recorded via cloud are held for 12 months ?? It doesn't 

[Mister_Dalek]

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@Jason+Golding wrote:

That makes no specific mention of cloud recording and even quotes a programme from iPlayer, where does it specifically state that programmes recorded via cloud are held for 12 months ?? It doesn't 

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I think the issue is there is no specific clarity as to how the entire streaming platform works. It's constantly evolving and they're making things up as they go, and not updating these 'help' guides because things change all the time. 

The fact of the matter is, Sky Stream isn't marketed as having a DVR. If it was then everyone would expect to be able to cloud record anything they wanted, and delete those recordings much like they would do on Q. That's how proper cloud DVR services work.

But Sky Stream isn't and never was intended to be a DVR. 

Until there comes a point in time where Sky reaches some sort of agreement with every major broadcaster in the UK to allow their channel streams to be cloud recorded, Sky Stream can't be called a DVR or be expected to act like one. This is why Sky have cleverly coined the phrase 'playlist it' - this covers them for actual cloud recordings and catch up content provided by third party apps. 

The line in that article about 'shows saved for 12 months' is suitably vague. Does anyone currently have anything in their playlist that they remember adding more than 12 months ago? A one off show that hasn't had any other episodes released since? Do Sky automatically clear 'dead' links in a customer's playlist after 12 months, if it's a show which has been cancelled and isn't going to have another episode added? 

[Jason+Golding]

@Mister_Dalek you are actually not correct, to the contrary when sky stream was launched it stated that cloud recording was available up to a maximum of 1000 hours on the initial promotion material. 

Sky can only allowed cloud recording where there is an agreement with the broadcaster. This is clearly possible however as the BT tv box has full cloud recording, I understand 

[Hunter2660]

The BT

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@Jason+Golding wrote:

@Mister_Dalek you are actually not correct, to the contrary when sky stream was launched it stated that cloud recording was available up to a maximum of 1000 hours on the initial promotion material. 

Sky can only allowed cloud recording where there is an agreement with the broadcaster. This is clearly possible however as the BT tv box has full cloud recording, I understand 

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The BTTV box is a normal pvr that records onto it's internal HDD, including all ip channels. Interestingly you can't fast forward through the ads on any recording on ITV, even with an ITVX sub. The shape of things to come?

[Hunter2660]

I should add that's the ip ITV channel, not the over the air channel, you can't fast forward through the ads.

[Jason+Golding]

Accepted. However, BT have still been able to secure the 'recording' of streamed channels, which is more complex, because under current legsilation , customers are allowed to record any linear broadcasts for their own viewing, however this doesn't apply to anything that is streamed. Hence the issues sky has