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Discussion topic: Apple TV Plus completely knocks all TV off

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Robin146
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This message was authored by Robin146 This message was authored by: Robin146

Apple TV Plus completely knocks all TV off

‎16 Jul 2024 03:39 PM

Hi all,

 

I have Sky Steam. Wherever I try to use my Apple TV Plus app it completely knocks all my Sky TV off. 

I've tried resetting the puck and a factory rest and software update.

Any suggestions?

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Apple TV Plus completely knocks all TV off

‎16 Jul 2024 03:44 PM

Posted by a Superuser, not a Sky employee. Find out more

@Robin146  I'm afraid you'll need to provide more details.  In what way does Apple TV know sky stream off?

 

Is your Apple device turning the puck off, or just changing the HDMI input on your TV?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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Exiled-in-HH
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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Apple TV Plus completely knocks all TV off

‎16 Jul 2024 07:22 PM

@Robin146 wrote:

Hi all,

 

I have Sky Steam. Wherever I try to use my Apple TV Plus app it completely knocks all my Sky TV off. 

I've tried resetting the puck and a factory rest and software update.

Any suggestions?

Do you have a Glass TV or Puck?

Exiled in HH
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