This discussion topic has been answered Discussion topic: Adding normal show to playlist but comes up as sign language version
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Message posted on 04 Oct 2025 10:34 AM
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Don't normally use playlists feature so maybe I'm misunderstanding how it works but I put strictly come dancing on a playlist for my wife by pressing the red plus button on the remote. Message on screen said series added to playlist.
Added to playlist directly from TV guide bbc1 main Saturday night show (not some late night 4 am version).
Try to watch it the next day and the only thing ony playlist was a version with sign language.
Had to go directly via iPlayer to watch the non signed version.
Any ideas what's going on?
Thanks.
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Message posted on 04 Oct 2025 10:37 PM
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Hi, This seems to be an error with the tagging data from the broadcaster, as I notice that this problem has also been reported in the Virgin Stream community,
Might be worth emailing Sky Viewer Relations, viewerR@sky.uk and informing them of the issue, they will look in to it and email back,
hope that helps,
Freddie
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Message posted on 04 Oct 2025 10:39 AM
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Re: Adding normal show to playlist but comes up as sign language version
Also that photo is from today so it's not like it needed a bit of time to update the playlist or anything like that as that's last week's show.
Message posted on 04 Oct 2025 10:37 PM
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Hi, This seems to be an error with the tagging data from the broadcaster, as I notice that this problem has also been reported in the Virgin Stream community,
Might be worth emailing Sky Viewer Relations, viewerR@sky.uk and informing them of the issue, they will look in to it and email back,
hope that helps,
Freddie
Message posted on 04 Oct 2025 11:27 PM
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Re: Adding normal show to playlist but comes up as sign language version
Thanks, I'll pass the details to sky
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