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Discussion topic: monthly account incorrect

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This message was authored by: northroad

Message posted on ‎31 Jan 2024 04:36 PM

monthly account incorrect

I have tried several times to sort this out, I am a pensioner and dont like all this hastle. My Feb charge is not correct I have been charged for a film The Accountant and we havenever viwed it. I did look at it but when I knew I had to pay an additional amount I came out of the situation. PLEASE PLEASE SORT THIS OUT.  Thank you Brenda Coggins

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎31 Jan 2024 04:47 PM

Re: monthly account incorrect

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@northroad 

If the film was a rented oe did you play even 30 seconds of it ?

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This message was authored by: mike+simmonds

Message posted on ‎31 Jan 2024 05:59 PM

Re: monthly account incorrect

Posted by a Superuser, not a Sky employee. Find out more

Probably worth mentioning @northroad that on here, we are all customers like you. We don't work for Sky. 


I've put a link below which you can use to contact the Skystore team. Hope you get through ok and that they are able to resolve it for you. 


The live chat is open till 7.30pm

 

https://www.skystore.com/n/hcus/help/contact-us 

 


Sky customer since 1989.
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Have a look at Sky Store – A quick guide for users


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