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Discussion topic: monthly account incorrect

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This message was authored by northroad This message was authored by: northroad

monthly account incorrect

I have tried several times to sort this out, I am a pensioner and dont like all this hastle. My Feb charge is not correct I have been charged for a film The Accountant and we havenever viwed it. I did look at it but when I knew I had to pay an additional amount I came out of the situation. PLEASE PLEASE SORT THIS OUT.  Thank you Brenda Coggins

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This message was authored by caesarome This message was authored by: caesarome

Re: monthly account incorrect

Posted by a Superuser, not a Sky employee. Find out more

@northroad 

If the film was a rented oe did you play even 30 seconds of it ?

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This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: monthly account incorrect

Posted by a Superuser, not a Sky employee. Find out more

Probably worth mentioning @northroad that on here, we are all customers like you. We don't work for Sky. 


I've put a link below which you can use to contact the Skystore team. Hope you get through ok and that they are able to resolve it for you. 


The live chat is open till 7.30pm

 

https://www.skystore.com/n/hcus/help/contact-us 

 


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