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Discussion topic: cant claim my free vip reward movie

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Msmarvel666
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cant claim my free vip reward movie

‎07 Oct 2021 12:06 PM

im a gold vip member but im having trouble claimimg my vip reward movie

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Morgan+McDonnell
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Re: cant claim my free vip reward movie

‎07 Oct 2021 12:08 PM

@Msmarvel666   You might want to contact Sky re this.

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caesarome
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Re: cant claim my free vip reward movie

‎07 Oct 2021 12:09 PM

Posted by a Superuser, not a Sky employee. Find out more

What trouble are you having @Msmarvel666 , how are you trying to do this (for example via your Q box or via the website) and what is happening ?

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Msmarvel666
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Re: cant claim my free vip reward movie

‎07 Oct 2021 12:10 PM

my sky Q box

 

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caesarome
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Re: cant claim my free vip reward movie

‎07 Oct 2021 12:21 PM

Posted by a Superuser, not a Sky employee. Find out more
@caesarome wrote:

What trouble are you having @Msmarvel666 ,

 

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Msmarvel666
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Re: cant claim my free vip reward movie

‎07 Oct 2021 12:28 PM

it keeps saying that my account enable and i don't have a enough credit on my viewing card to make this purchase

 

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caesarome
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Re: cant claim my free vip reward movie

‎07 Oct 2021 01:08 PM

Posted by a Superuser, not a Sky employee. Find out more

@Msmarvel666 

This is something that the Sky Store support people can fix so pick an option from this link to get in touch with them about it:

 

https://www.skystore.com/help/contact-us

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