buy and keep and dvd

[scouselfc]

i bought a buy and keep and dvd ...but says on my statement buy and keep i think sky as made a error on my film i bought ....i could of bought else where cheaper ...online full price no dvd 

[mike+simmonds]

Hi @scouselfc 

Probably the easiest way to describe your issue to the Skystore team- is to use the livechat which is open until 7.30 tonight. 

Often a queue but usually very helpful 

https://www.skystore.com/n/hcus/help/contact-us 

[caesarome]

It might just be the way it is worded, does anything appear here:

https://www.skystore.com/n/amyo/my-account/my-orders

If nothing shows then I would get in touch with Sky Store support regartding this, they have a live chat you can use that is available from 11am-7.30pm each day and can be found here:

https://www.skystore.com/help/contact-us