10 Oct 2023 11:45 AM - last edited: 10 Oct 2023 11:47 AM
i bought download and bluray just received today but not bluray i got DVD never ordeded dvd ordered Bluray ...how do i contact sky over this problem they have charged me for bluray and sent dvd
over the odds !! it was TRANSFORMERS RISE OF THE BEASTS
help with contact info please thanks
10 Oct 2023 12:57 PM
Posted by a Superuser, not a Sky employee. Find out moreWhen you placed the order you would have been sent an email so does the email show that you ordered the DVD version ?
10 Oct 2023 03:45 PM
it showed i ordered bluray £17.99 thats bluray correct
10 Oct 2023 03:52 PM
Posted by a Superuser, not a Sky employee. Find out moreI would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:
https://www.skystore.com/help/contact-us
11 Oct 2023 11:34 PM
been in contact there sending me bluray out and said sorry