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Discussion topic: bluray film

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This message was authored by: scouselfc

Message posted on ‎10 Oct 2023 11:45 AM - last edited: ‎10 Oct 2023 11:47 AM

bluray film

i bought download and bluray just received today but not bluray i got DVD never ordeded dvd ordered Bluray ...how do i contact sky over this problem they have charged me for bluray and sent dvd

over the odds !! it was TRANSFORMERS RISE OF THE BEASTS

 

help with contact info please thanks

 

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Message posted on ‎10 Oct 2023 12:57 PM

Re: bluray film

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When you placed the order you would have been sent an email so does the email show that you ordered the DVD version ?

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Message posted on ‎10 Oct 2023 03:45 PM

Re: bluray film

it showed i ordered bluray £17.99 thats bluray correct

 

 

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Message posted on ‎10 Oct 2023 03:52 PM

Re: bluray film

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@scouselfc 

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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Message posted on ‎11 Oct 2023 11:34 PM

Re: bluray film

been in contact there sending me bluray out and said sorry

 

 

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