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Discussion topic: bluray film

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This message was authored by scouselfc This message was authored by: scouselfc

bluray film

i bought download and bluray just received today but not bluray i got DVD never ordeded dvd ordered Bluray ...how do i contact sky over this problem they have charged me for bluray and sent dvd

over the odds !! it was TRANSFORMERS RISE OF THE BEASTS

 

help with contact info please thanks

 

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This message was authored by caesarome This message was authored by: caesarome

Re: bluray film

Posted by a Superuser, not a Sky employee. Find out more

When you placed the order you would have been sent an email so does the email show that you ordered the DVD version ?

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scouselfc
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This message was authored by scouselfc This message was authored by: scouselfc

Re: bluray film

it showed i ordered bluray £17.99 thats bluray correct

 

 

This message was authored by caesarome This message was authored by: caesarome

Re: bluray film

Posted by a Superuser, not a Sky employee. Find out more

@scouselfc 

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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scouselfc
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This message was authored by scouselfc This message was authored by: scouselfc

Re: bluray film

been in contact there sending me bluray out and said sorry

 

 

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