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This discussion topic has been answered Discussion topic: You have no purchases

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This message was authored by: NewtonBoy

You have no purchases

 On the SkyStore app my 19 PPV titles are shown.   On the Sky Go app, just six.  But on my Sky Q box it just says 'you have no purchases'.

 

Did a search on here and found that there is a 'restore purchases' option on the SkyStore app, but I can't it.

 

Any ideas how to get them on the Sky Q box?


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This message was authored by: bob1234 Answer

Re: You have no purchases

Posted by a Superuser, not a Sky employee. Find out more

@NewtonBoyFind them in the store from the Q box and it should say something like you already have it with no cost shown. Download it again from there and it will then show on the Q box.

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This message was authored by: bob1234 Answer

Re: You have no purchases

Posted by a Superuser, not a Sky employee. Find out more

@NewtonBoyFind them in the store from the Q box and it should say something like you already have it with no cost shown. Download it again from there and it will then show on the Q box.

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This message was authored by: NewtonBoy

Re: You have no purchases

Thanks.  Downloaded yesterday's VIP gift, and they've all appeared!

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