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This discussion topic has been answered Discussion topic: Where do I put the free movie code?

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This message was authored by: steelpanther

Where do I put the free movie code?

I've received a code from Sky for a free movie for being a VIP.  The last time I got one there was nowhere to put the code and it ended up charging me.

 

I rarely buy from Sky Store so not sure if there is a "reddem code" box at the checkout (I'm using the website this time).

 

when I click on the film I want it takes me to the page where it only says Buy or Rent.  If I click Buy will it then ask for the code?

 

I'm reluctant to click it incase it automatically charges me like before, although that time I went through the Sky box as it didn't work on my mobile.  I went through the Sky VIP section.

 

Screenshot (230).png


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This message was authored by: mike+simmonds Answer

Re: Where do I put the free movie code?

Posted by a Superuser, not a Sky employee. Find out more

Hi @steelpanther 

 

understood 

 

So,  when you click on the tab to buy, rather than complete the purchase that will take you to an order summary page like this, where you will see a section to enter your offer code. (I hope 🙂)

 

IMG_4037.png


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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This message was authored by: caesarome

Re: Where do I put the free movie code?

Posted by a Superuser, not a Sky employee. Find out more

@steelpanther 

If you have been given an actual voucher code then try using the "redeem voucher" button to get it added to your account.

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This message was authored by: mike+simmonds

Re: Where do I put the free movie code?

Posted by a Superuser, not a Sky employee. Find out more

Hi @steelpanther 

 

On your photo to the right of where you have  "ringed" there is a "redeem voucher" tab

 

try that 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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This message was authored by: steelpanther

Re: Where do I put the free movie code?

I tried that before posting on here but got the following message

 

"It looks like you're entering this Offer Code in the Voucher Code box - please enter this Offer Code on the Order Summary Page."

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This message was authored by: steelpanther

Re: Where do I put the free movie code?

I tried that before posting on here but got the following message

"It looks like you're entering this Offer Code in the Voucher Code box - please enter this Offer Code on the Order Summary Page."

This message was authored by: mike+simmonds Answer

Re: Where do I put the free movie code?

Posted by a Superuser, not a Sky employee. Find out more

Hi @steelpanther 

 

understood 

 

So,  when you click on the tab to buy, rather than complete the purchase that will take you to an order summary page like this, where you will see a section to enter your offer code. (I hope 🙂)

 

IMG_4037.png


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

Did this answer not help you?

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This message was authored by: steelpanther

Re: Where do I put the free movie code?

@mike+simmonds 

Thank you.  This worked for me 

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