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Discussion topic: Wanting too purchase from sky store

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This message was authored by: Torio

Wanting too purchase from sky store

Hi im wanting to watch a movie on sky store but a message keeps saying my account is not enabled to purchase ? What does this mean and how do i enable it?

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This message was authored by: mike+simmonds

Re: Wanting too purchase from sky store

Posted by a Superuser, not a Sky employee. Find out more

Hi @Torio 

 

All this means is that your account needs a spending limit agreeing between you and Skystore 

 

It's just to avoid a situation where suddenly a customer can end up with a lot of unexpected movie rental  / purchase charges 

 

You should be able to resolve this easily with a livechat to the Skystore team who open next at 11am tomorrow 

 

https://www.skystore.com/n/hcus/help/contact-us 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

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