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Discussion topic: Unable to purchase movies on sky store

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Avatar for Elissa31
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This message was authored by: Elissa31

Message posted on ‎20 Jun 2023 08:29 PM

Unable to purchase movies on sky store

When trying to purchase a film it keeps saying we our account is not enabled for purchases attempted to call 3 times this evening and been cut off every time after listening to hold music for 20 minutes.

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎20 Jun 2023 09:40 PM

Re: Unable to purchase movies on sky store

Posted by a Superuser, not a Sky employee. Find out more

@Elissa31 

This is a very common error that can be fixed by Sky store support so I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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