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Discussion topic: It was clear I prepaid for a film (scream 6).

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Avatar for Ben+M123
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This message was authored by: Ben+M123

Message posted on ‎21 Jun 2023 12:44 PM

It was clear I prepaid for a film (scream 6).

Pre paiding for films isn't obvious. We search for scream 6, thought it was available that night to watch with friends and only when finalising the transaction did we notice the film wasn't available to watch. I have not watched the film and would appreciate the amount to be debited back to my account. 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎21 Jun 2023 12:52 PM

Re: It was clear I prepaid for a film (scream 6).

Posted by a Superuser, not a Sky employee. Find out more

@Ben+M123 
You aren’t addressing Sky Customer Services here as this is mainly a forum where customers help other customers. There will be no contact from Sky due to you posting on here.

 

You could contact Sky Store regarding this.

https://www.skystore.com/help/contact-us  


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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