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Discussion topic: Unable to log into

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Avatar for Lucy157
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This message was authored by: Lucy157

Message posted on ‎15 Dec 2024 02:25 PM

Unable to log into

It is letting me enter my email and password but after i enter my surname when trying to log in. It is telling me there was an unsuspected error.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎15 Dec 2024 04:03 PM

Re: Unable to log into

Posted by a Superuser, not a Sky employee. Find out more

@Lucy157 

Make sure your title (Mr, Mrs etc..) and surname is filled in here:

https://www.sky.com/mydetails

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