Superman (2025) Bonus Edition

[Totalwar2]

Unable to buy Superman (2025) bonus edition say not in UK when I am.I can buy Superman with no bonus with no problem but it's not the one I want.

[mike+simmonds]

Hi @Totalwar2 

I don't have a solution (other than these glitches usually get fixed in a day) but was just posting to let you know that I see the same as you - "Available in the UK only "

if I get a chance later I'll try a Skystore support live chat - unless you get a chance first 

https://www.skystore.com/n/hcus/help/contact-us 

[caesarome]

Does the Sky store website throw up the same error ?

[Totalwar2]

Not coming up on there website.

[mike+simmonds]

If you google the Bonus edition @Totalwar2 it does provide a link to it on Skystore but again - it has the UK error message (I'm in the UK and not using a VPN by the way)

 

my guess is that it will be fixed in a day but I must offer my apologies for suggesting you contact the Skystore livechat. 

I just tried it for 15 minutes but no matter how I tried I could not get past the virtual assistant 

For a few years when I am out of ideas I do suggest the livechat but I may have to re evaluate that if today was anything to go on. 

@caesarome - have you been on there recently? 

[Andy406]

Managed to speak to someone through the live chat and there has been a problem with the bonus edition so it hasn't gone live yet. They said they are hoping to have on there by the end of the day

[mike+simmonds]

Thanks for the update @Andy406 

Can I ask - what you typed to reach a person ? I couldn't get past the AI 

[Andy406]

Couldn't honestly remember now, I think I got through because I'm not longer a sky tv customer, I just use the sky store now

[L.hughes]

I pre ordered superman and can't watch it, has anyone else had a problem

[mike+simmonds]

If it's the bonus edition @L.hughes there have been a few posts saying this should be fixed later / tomorrow 

[Larry571]

I preordered it and shows in my library,but no option to download.

[mike+simmonds]

There are other posts @Larry571 saying there has been a glitch and that it should be fixed "soon"

[Wondernee]

I spoke to sky and have been told there is an issue with the bonus content and will be resolved later today or in the morning. 

[Buyters]

Anyone else finding it to be a complete joke with Sky lately?

How is it i had to Google this issue, to find out everyone who got this edition is also having an issue? Why in the hell didn't Sky inform us by email or something?

Not a single person can justify why they didnt inform anybody, and dont bother trying to get past the AI "help" they have on the website so you can talk with a real person, it's shockingly bad.

[Totalwar2]

Yes I had same problem couldn't get passed the bot or stupid Ai.

also had the can't buy your not in the UK a few times but it been a while since I had it.