Discussion topic: Charge for free movie

This message was authored by: Csaw1 · ‎27 Aug 2025

Emailed about a free movie (photo showers Minecraft), followed the link and did it and it charge me £13.99. Meant to be a sky vip welcome gift

This message was authored by: mikealanr · ‎27 Aug 2025

Hi @Csaw1

Unfortunately we are fellow subscribers on the community. You will need to call sky customer services or the sky store team online: https://www.skystore.com/n/hcus/help/contact-us

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: caesarome · ‎27 Aug 2025

@Csaw1

When you ordered it was a price of £0.00 shown onscreen ?

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