Discussion topic: Charge for free movie
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 27 Aug 2025 02:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Charge for free movie
Emailed about a free movie (photo showers Minecraft), followed the link and did it and it charge me £13.99. Meant to be a sky vip welcome gift
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 27 Aug 2025 03:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Charge for free movie
Hi @Csaw1
Unfortunately we are fellow subscribers on the community. You will need to call sky customer services or the sky store team online: https://www.skystore.com/n/hcus/help/contact-us
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 27 Aug 2025 04:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Charge for free movie
When you ordered it was a price of £0.00 shown onscreen ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 27 Aug 2025 04:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Charge for free movie
Hi @Csaw1
Was it a similar link to this that you followed ?
this is the usual VIP welcome offer. I can't see Minecraft included and from my experience it would be unusual for such a new movie to be free.
https://www.skystore.com/n/mvse/sky-vip/sky-vip-gift
as @caesarome says - your free movie needs to show as £0.00 before you select it.
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page