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Discussion topic: Spend cap

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This message was authored by: KD235

Message posted on ‎07 Nov 2024 09:01 PM

Spend cap

I'm trying to buy scrooged and venom that sky are offering for free and it seems to say I have a spend cap. They're both free and I didn't know I had one. 

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This message was authored by: caesarome

Message posted on ‎07 Nov 2024 09:46 PM

Re: Spend cap

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@KD235 

What is the error message you are seeing ?

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This message was authored by: KD235

Message posted on ‎08 Nov 2024 07:30 AM

Re: Spend cap

I can't purchase more than one product in one day due to reaching my spending cap. I haven't got a spending cap on it. And both products are £0.00. 

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This message was authored by: caesarome

Message posted on ‎08 Nov 2024 10:13 AM

Re: Spend cap

Posted by a Superuser, not a Sky employee. Find out more

@KD235 

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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