Discussion topic: 'This programme cannot be purchased as your spending limit has been reached'

This message was authored by: Sky+Customer+LC · ‎11 Dec 2021

My Sky Q is paid monthly by direct debit and the account is up to date abd in credit

When I select to rent a movie, I get an information message on screen 'This programme cannot be purchased as your spending limit has been reached'

Does anyone know how to resolve the issue sky customer service is not operational since March 2019, is this even legal?

This message was authored by: caesarome · ‎12 Dec 2021

As stated here @Sky+Customer+LC you will need to contact Sky Store support

@Stephen+Mourton wrote:

@Sky+Customer+LC You could try this.....

https://www.skystore.com/help/contact-us

Live chat starts at 11am

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

This message was authored by: Stephen+Mourton · ‎12 Dec 2021

@Sky+Customer+LC You could try this.....

https://www.skystore.com/help/contact-us

This message was authored by: Daniel0210 · ‎12 Dec 2021

@Sky+Customer+LC You also posted the same question here https://helpforum.sky.com/t5/Sky-Q/Is-it-legal-for-Sky-Ireland-not-to-operate-customer-support-in-Ir...

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎12 Dec 2021

As stated here @Sky+Customer+LC you will need to contact Sky Store support

@Stephen+Mourton wrote:

@Sky+Customer+LC You could try this.....

https://www.skystore.com/help/contact-us

Live chat starts at 11am

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: 'This programme cannot be purchased as your spending limit has been reached'

'This programme cannot be purchased as your spending limit has been reached'

Re: 'This programme cannot be purchased as your spending limit has been reached'

All Replies

Re: 'This programme cannot be purchased as your spending limit has been reached'

Re: 'This programme cannot be purchased as your spending limit has been reached'

Re: 'This programme cannot be purchased as your spending limit has been reached'

Was this discussion not helpful?

Search Sky Community

Start a new discussion