Skystore films won’t play

[Brian333]

I get this message when I try to play a film

your session has expired as you have been offline for 0 days 

please open your sky store app with an internet connection for a moment so we can renew your session. You'll then be able to watch your downloads offline 

I've done this and no change 

[caesarome]

Are you using the Sky Store appon something like a phone or tablet or are you using the Sky Store website/deskop player to try and play it ?

[Breathologist]

I had the same problem. Delete the app from mobile device. Log on to sky store on a desktop, delete the device from the settings, and then log out. redownload the app onto your mobile device and bingo!