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Message posted on ‎03 Oct 2022 09:11 PM
Hello I payed for the new jurassic world movie on 28th August but I can't seem to find it on my purchases but i have been billed for it can some one please help
Message posted on ‎03 Oct 2022 11:05 PM
Hi @Tasha+mcrobert
It is usually worth looking at your library online and see if your purchase is here
https://www.skystore.com/n/mlbm/my-library/my-movies
If so - just choose it and select "send to box"
That should make it appear/reappear on your Sky box under recordings / purchases.
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
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