This discussion topic has been answered Discussion topic: Sky store purchases not transferring to sky q box
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Message posted on 14 May 2023 02:55 PM
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I have recently purchased half s dozen or so movies from sky store, however every time I try to send to the sky q box, I get an error message - "aproblem occured (adp/hsts)".
What is this 'problem' and how can it be resolved?
Help please!
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Message posted on 17 May 2023 04:57 PM
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just an update ive got all the movies transferred to my Sky Q box in the last hour😀
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Message posted on 14 May 2023 03:10 PM
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Re: Sky store purchases not transferring to sky q box
Same problem, went on the chat help and they told me it was system problem and they were working on it. That was on May 12th, issue still not resolved.
Back on chat line tomorrow for an update
Message posted on 16 May 2023 03:49 AM
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Re: Sky store purchases not transferring to sky q box
Exact same problem.
Message posted on 17 May 2023 08:03 AM
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Re: Sky store purchases not transferring to sky q box
Yep taken my money
But will not transfer to Q Box keep getting and error code
If they know there's a fault they should be at least let people know
I could have bought a physical copy from amazon for the same price but I wanted to watch the film last night
At least **bleep** Turpin wore a mask
Message posted on 17 May 2023 08:19 AM
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Re: Sky store purchases not transferring to sky q box
Same on my sky store, plus my movies won't show on sky q box under purchases tab. I've been on to sky store live chat and they are aware of problem and are looking into it.
LG 65UH770V
Sky Q 2TB
1 x Sky Mini
Sky fibre unlimited
Message posted on 17 May 2023 08:56 AM
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Re: Sky store purchases not transferring to sky q box
I'mhaving the same problem bought a load of films and not showing in my purchases only way i can watch them is on my computer cant send them to my sky box what is this problem and how long will it take to resolve the issue
Message posted on 17 May 2023 10:05 AM
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Re: Sky store purchases not transferring to sky q box
When I asked they did not have a time of when would be sorted
LG 65UH770V
Sky Q 2TB
1 x Sky Mini
Sky fibre unlimited
Message posted on 17 May 2023 10:59 AM
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Re: Sky store purchases not transferring to sky q box
hi i have the same issue as well bought two movies and wont send to sky q box and if i try amd watch on app says i have used up my device limit and must wait till 1st june to add another even though only have it on 3 things
Message posted on 17 May 2023 04:57 PM
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just an update ive got all the movies transferred to my Sky Q box in the last hour😀
Message posted on 17 May 2023 05:19 PM
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Re: Sky store purchases not transferring to sky q box
Thanks for confirming @allyoops
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
Message posted on 18 May 2023 03:39 AM
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Re: Sky store purchases not transferring to sky q box
It seems to be working again now.
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