Sky store error 5000

[villa01]

When im trying to cast sky store it keeps coming up with a error 5000 Message. I am using a google chrome cast which on sky store site Says this is compatable.

[mike+simmonds]

Hi @villa01 

Have you tried to put the exact message in to the error search link ?

this sometimes but not always helps 

https://www.sky.com/help/articles/on-screen-message-t2 

[caesarome]

@villa01 

There was a post from 3 years ago when they had the same E5000 error when trying to cast, apparently they got it working by repeatedly trying.

[CorfieldL]

I'm having the same issues, sky told me it was chromecast issue and to contact them, chromecast, after 3 hours of exhausting all options told me that because it is happening on both my chromecast devices it has to be sky. So back at square one. So frustrating and just repeatedly spamming it trying to make it work like previous post, it doesn't work!