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Discussion topic: Charged for a movie rental which didn't work

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This message was authored by: George73

Message posted on ‎26 Sep 2024 04:31 PM

Charged for a movie rental which didn't work

I tried to rent a movie on Sky Store for £3.49.  I pressed play to start watching it and it didn't work.  I tried cancelling, then re-renting and was charged another £3.49.  This still didn't work.  I ended up buying the movie for £7.99!  

Does anyone have a phone number so I can speak to a human and explain the above?  I can't find one anywhere!!

Thank you,

George

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This message was authored by: caesarome

Message posted on ‎26 Sep 2024 05:04 PM

Re: Charged for a movie rental which didn't work

Posted by a Superuser, not a Sky employee. Find out more

@George73 

For Sky Store they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here along with other options:

 

https://www.skystore.com/help/contact-us

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