Sky Store technical support team not accepting calls… transferred but disconnected :(

[roscopicoletrain]

Sky Store technical support team not accepting calls… transferred but disconnected 😞 

Tried to rent a movie on Sky Store without success... it showed a "Success" message and then failed to download from Sky Store. My connection didn't have any issues at the time and the rental showed downloaded over 30 hours later. Following the instructions on how to complain about it, my only option is to call, however, when I called I was verified by talk team (where your website & App suggested I report this) only to be transferred to an engaged tone that then cut off. Please can Sky Store team technical contact me(?)

[GD1]

@roscopicoletrain  No one can or will contact you on the back of a forum post.  No one at Sky or Sky Strore would even know who you are.

[caesarome]

@roscopicoletrain 

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us