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Discussion topic: Sky Store purchase disappeared

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This message was authored by Staceyy21 This message was authored by: Staceyy21

Sky Store purchase disappeared

I purchased Trolls on sky store on 28/01 and this is showing on my bill- however the film has disappeared from our purchases. Needs to be made available again in line with purchase. 

thanks 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Store purchase disappeared

Posted by a Superuser, not a Sky employee. Find out more

Does it appear here for you:

 

https://www.skystore.com/n/mlbm/my-library/my-movies

 

If it doesn't  then I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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