Sky Store buy and keep

[Frederick1506]

Hi everyone,

I have recently changed my subscription from Sky TV to Sky Stream. When I sign in to my Sky store account I find that not all my buy and keep movies are not transfered into the Sky store app on Stream.

Has anyone any suggestions how I can get all my buy and keep movies?

Thanks in advance.

[caesarome]

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us