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Discussion topic: Rented

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This message was authored by Leadie This message was authored by: Leadie

Rented

Rented a film via sky store on the iPad not showing on my sky box.

 


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Rented

Posted by a Superuser, not a Sky employee. Find out more

@Leadie 

This is correct because with rented titles they can only viewed on the device they were rented on which is unlike buy and keep titles which can be watched on any device.

 

All you can do is to contact the Sky Store support team tomorrow about this as you might well be charged for it (they will confirm if this is the case) so hopefully they can sort this out for you. They have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Rented

Posted by a Superuser, not a Sky employee. Find out more

@Leadie 

This is correct because with rented titles they can only viewed on the device they were rented on which is unlike buy and keep titles which can be watched on any device.

 

All you can do is to contact the Sky Store support team tomorrow about this as you might well be charged for it (they will confirm if this is the case) so hopefully they can sort this out for you. They have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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