10 Jan 2025 07:11 PM
Rented a film via sky store on the iPad not showing on my sky box.
10 Jan 2025 07:32 PM
Posted by a Superuser, not a Sky employee. Find out moreThis is correct because with rented titles they can only viewed on the device they were rented on which is unlike buy and keep titles which can be watched on any device.
All you can do is to contact the Sky Store support team tomorrow about this as you might well be charged for it (they will confirm if this is the case) so hopefully they can sort this out for you. They have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:
https://www.skystore.com/help/contact-us
10 Jan 2025 07:32 PM
Posted by a Superuser, not a Sky employee. Find out moreThis is correct because with rented titles they can only viewed on the device they were rented on which is unlike buy and keep titles which can be watched on any device.
All you can do is to contact the Sky Store support team tomorrow about this as you might well be charged for it (they will confirm if this is the case) so hopefully they can sort this out for you. They have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:
https://www.skystore.com/help/contact-us