Discussion topic: Rented film ran out before we watched it
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Message posted on 04 Aug 2022 02:49 PM
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Rented film ran out before we watched it
I bought Jurassic world for my sons birthday and he was poorly so we switched off after 20 min and now it's gone as I didn't realise it only lasted a few days. Is there anyway it would be possible to watch without paying again?
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Message posted on 04 Aug 2022 02:54 PM
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Re: Rented film ran out before we watched it
@Vic+44 wrote:I bought Jurassic world for my sons birthday and he was poorly so we switched off after 20 min and now it's gone as I didn't realise it only lasted a few days. Is there anyway it would be possible to watch without paying again?
Unlikely I'm afraid. Where did you rent it from? Sky Store? Amazon Prime Video?
If it was Sky Store you could try contacting them via live chat and see if they'll be nice:
Message posted on 04 Aug 2022 04:24 PM
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Re: Rented film ran out before we watched it
When you start viewing it the time you have to finish it is usually 48 hours, this will usually be shown in the program synopsis area where it would say when it is due to be deleted.
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Message posted on 04 Aug 2022 10:51 PM
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Re: Rented film ran out before we watched it
Thanks for the reply, it was from sky, I have tried but they're yet to reply! Just gutted as it was a treat and not a cheap one at that! Will wait and see! Thanks again 😊
Message posted on 05 Aug 2022 05:47 AM
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Re: Rented film ran out before we watched it
Try the live chat, it is open from 11am - 7pm each day:
https://www.skystore.com/help/contact-us
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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