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This discussion topic has been answered Discussion topic: Re: Sky store download failed

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This message was authored by: SallyRR

Re: Sky store download failed

I've downloaded in UHD and I shouldn't have. How do I delete this purchase so I can re down load in HD


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This message was authored by: caesarome Answer

Re: Sky store download failed

Posted by a Superuser, not a Sky employee. Find out more

@SallyRR 

Delete the UHD version then go to the deleted folder and delete it again from here. Now you can download in HD as you will not be charged for the UHD version.

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This message was authored by: caesarome Answer

Re: Sky store download failed

Posted by a Superuser, not a Sky employee. Find out more

@SallyRR 

Delete the UHD version then go to the deleted folder and delete it again from here. Now you can download in HD as you will not be charged for the UHD version.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: SallyRR

Re: Sky store download failed

@caesarome Thank you 👍 all sorted 

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