Discussion topic: Re: Sky store download failed

This message was authored by: SallyRR · ‎10 Mar 2024

I've downloaded in UHD and I shouldn't have. How do I delete this purchase so I can re down load in HD

This message was authored by: caesarome · ‎10 Mar 2024

Delete the UHD version then go to the deleted folder and delete it again from here. Now you can download in HD as you will not be charged for the UHD version.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

This message was authored by: caesarome · ‎10 Mar 2024

@SallyRR

Delete the UHD version then go to the deleted folder and delete it again from here. Now you can download in HD as you will not be charged for the UHD version.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: SallyRR · ‎10 Mar 2024

@caesarome Thank you 👍 all sorted

Discussion topic: Re: Sky store download failed

Re: Sky store download failed

Re: Sky store download failed

All Replies

Re: Sky store download failed

Re: Sky store download failed

Was this discussion not helpful?

Search Sky Community

Start a new discussion