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Discussion topic: Pre-ordered A Quiet Place 2

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This message was authored by SSDFC91 This message was authored by: SSDFC91

Pre-ordered A Quiet Place 2

Hi,

 

We pre-ordered A Quiet Place 2, it is showing on my bill to be taken out next month. I know it was released yesterday, but it is still saying I have to but this on my Sky Q box.

I don't want to press this and be billed twice.

Help please!

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This message was authored by GD1 This message was authored by: GD1

Re: Pre-ordered A Quiet Place 2

Posted by a Superuser, not a Sky employee. Find out more

@SSDFC91 Did you check this thread of the same name?  https://helpforum.sky.com/t5/Sky-Store/A-quiet-place-2/td-p/3750757

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by caesarome This message was authored by: caesarome

Re: Pre-ordered A Quiet Place 2

Posted by a Superuser, not a Sky employee. Find out more

@SSDFC91 

There appears to be an issue with some pre-orders so contact Sky Store support who will have to cancel the pre-order and refund any payment, you will then be able to order it again yourself.

 

Sky Store support:

 

https://www.skystore.com/help/contact-us

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