Discussion topic: I just purchased a dvd on the store and selected a standard dvd but it states blue ray is being sent

This message was authored by: jah28 · ‎19 Aug 2021

I have recently purchased a standard dvd on the sky store for 10.99 I think, my complaint is its states in that a blue ray will be sent. Usually this would not bother me but I specifically ordered a standard one for use in the car!.

what can be done to resolve this

This message was authored by: caesarome · ‎19 Aug 2021

When ordering did you select the HD Digital + DVD option or the HD Digital + Blu-Ray one, you should have been sent an email regarding your order which should state what your ordered.

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This message was authored by: mike+simmonds · ‎19 Aug 2021

Hi @jah28

I was involved in a similar problem yesterday and it was resolved by a livechat with the Skystore team

I would suggest that

As @caesarome says it may have been caused by clicking the wrong order button but I would certainly suggest going down the live chat route to clarify and resolve

https://www.skystore.com/n/hlch/help/contact-us/live-chat

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

Discussion topic: I just purchased a dvd on the store and selected a standard dvd but it states blue ray is being sent

I just purchased a dvd on the store and selected a standard dvd but it states blue ray is being sent

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Re: I just purchased a dvd on the store and selected a standard dvd but it states blue ray is being

Re: I just purchased a dvd on the store and selected a standard dvd but it states blue ray is being

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