Device allocation

[Exiled-in-HH]

My devices keep loosing their allocation which means you have to remove and re-allocate devices.

Yesterday I lost access on 3 TVs but am only able to re-allocate 1 TV, then I will be able to re-allocate another in September!

Not a good situation and means I am no longer buying movies via Sky Store.

[mike+simmonds]

Hi @Exiled-in-HH 

Clearly your devices should not be randomly disappearing from the list

Have you tried a live chat with the Skystore team to see if they are willing to reset your device allocation table in these circumstances?

https://www.skystore.com/n/hcus/help/contact-us