No time to die UHD.??

[MachLoop]

I seeing ppl having issues downloading no time to die this evening so shall wait.

but also is it not in UHD.??🤷🏼‍♂️🤷🏼‍♂️🤷🏼‍♂️

[mike+simmonds]

On Sky Q @MachLoop there is both UHD and a separate UHD / HDR version 

You won't see UHD on the Skystore app. Probably little point as very few people would get a benefit from a UHD version on an app (although,  thinking about it - LG TV customers who have the Skystore app built in would benefit ) 

edit: I had forgotten about Sky Glass. That seems to me a good reason to have UHD versions on the app

[MachLoop]

@mike+simmonds 

Sky glass user here so shall wait I guess for the time being I in no great rush atm😎😀

[mike+simmonds]

Of course @MachLoop 

I'd forgotten about Sky Glass - doh !

It be would now make complete sense to me for the UHD version to be available on the Skystore app 

@Federica-C  @Mark-Br  could this be looked at ? 

[nvillaboy]

Tried renting in both UHD & Hd kept getting message " Because of a technical issue cannot complete download.Please try again later"

Never had that before, I have a Sony Oled TV , tried turning everything off and trying again , no joy

[mike+simmonds]

Hi @nvillaboy 

Probably best to try a livechat with the Skystore team after 11am tomorrow - they should be able to reset you 

https://www.skystore.com/n/hlch/help/contact-us/live-chat 

[nvillaboy]

Thanks, have sent an email but will follow up in the morning

[Mark-Br]

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@mike+simmonds wrote:

@Federica-C  @Mark-Br  could this be looked at ? 

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For further support, I recommend reaching out to our Sky Store Team or, emailing our Viewer Relations team (viewerR@sky.uk)

[mike+simmonds]

"For further support, I recommend reaching out to our Sky Store Team or, emailing our Viewer Relations team"

Done @Mark-Br - Thanks 

I'll post again if I get an update. Sky Glass customers (not me by the way) should be able to rent in UHD.