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Message posted on ‎03 Feb 2024 10:47 AM

Missing sky store purchase

I bought supernatural season 15 quite a while ago but I went to watch it yesterday and season 15 is no longer on my purchased list, can someone tell my why

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Message posted on ‎03 Feb 2024 01:35 PM

Re: Missing sky store purchase

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@Krn 

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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Avatar for caesarome
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Superuser
This message was authored by: caesarome Answer

Message posted on ‎03 Feb 2024 01:35 PM

Re: Missing sky store purchase

Posted by a Superuser, not a Sky employee. Find out more

@Krn 

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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This message was authored by: Krn

Message posted on ‎03 Feb 2024 01:46 PM

Re: Missing sky store purchase

Thank you, I did talk to someone from sky store and they are looking in to for me apparently its some sort of licence issue,  but they assured me they would get it sorted for me.

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