I just mistakenly booked a film on Charlie’s angles, and I want to get it cancelled please. Thanks

[Avgoustine]

I mistakenly booked a film on Charlie's angles and want it to be cancelled please. 

[NickNewark]

@Avgoustine as long as you don't watch it, you won't be charged. If you press play, you pay. 

[mike+simmonds]

Morning @Avgoustine 

It depends in part if it's a rental or a buy and keep - and also where you did the transaction 

If online or on the app then you will need to contact the Skystore team to ask if they will give a goodwill refund (live chat opens at 11am)

If a rental on your Sky box then it's as @NickNewark says - you won't be charged if you don't press play 

If it's a buy and keep on your box - then again - you need to speak to Skystore 

https://www.skystore.com/n/hcus/help/contact-us