16 Jun 2022 09:42 AM
That's what I tried yesterday. Doesn't give you the option. Just tells you it is released on the 15th. Says you can only cancel the pre-order 24 hours before the 15th too.
16 Jun 2022 10:12 AM
Posted by a Superuser, not a Sky employee. Find out more
@Phil78 wrote:That's what I tried yesterday. Doesn't give you the option. Just tells you it is released on the 15th. Says you can only cancel the pre-order 24 hours before the 15th too.
Was your pre order the bonus edition @Phil78 ?
Seems to be the common factor in most of the problems I've read about
Do post back if you get a response on livechat
(open at 11am but you would expect it to be busy today)
https://www.skystore.com/n/hcus/help/contact-us
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
16 Jun 2022 10:13 AM
Seems to be working now