Discussion topic: Goodwill Sky Store credit

This message was authored by: Fradgley · ‎24 Dec 2025

Hello. I have been given a goodwill sky Store credit due to an issue I had and received an email saying: Don't forget you need to claim your reward. Click here.

When I click the email it just takes me to info about SKY VIP. I log in and there is nothing to say how to get the credit.

Anyone else had this and how do I claim the voucher ? It says I only have 90 days

This message was authored by: caesarome · ‎24 Dec 2025

@Fradgley

All you can do is to ask the Sky Store people about this, I'm not sure if the live chat will be open Christmas day or not but I would have thought it would be on Saturday from the usual 11am - 7.30pm:

https://www.skystore.com/help/contact-us

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: mike+simmonds · ‎24 Dec 2025

Hi @Fradgley

@caesarome advice is usually the best, but just in case, when you login here - after signing in, next to where you see your name (top left) do you see an amount of money as credit - or just £0.00 ?

https://www.skystore.com/

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox