False advertising

[chris+fresh]

Sky has a glitch 

under the heading - New Rentals for a £5 

they have a line of movies Oppenheimer is on that list , but low and behold it's not under a £5 it's )13.99 £19.99and £19.99 

[PandJ2020]

Has no option to rent for me.  (only buy and keep)

[best+of+the+best]

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@chris+fresh wrote:

Sky has a glitch 

under the heading - New Rentals for a £5 

they have a line of movies Oppenheimer is on that list , but low and behold it's not under a £5 it's )13.99 £19.99and £19.99 

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@chris+fresh select Oppenheimer from Sky VIP Gift low and behold it's £4.99 to rent

[Ki5]

I don't think it's a glitch. It's a scam.

the exact same thing just happened to me.

it said 3.49 to rent. The. It charged me 13.99.

it's absolutely deliberate because they don't think people will check their bank charges, and they hope people won't be bothered enough to complain.

[caesarome]

@Ki5 

If you believe you have been wrongly charged then I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

[mike+simmonds]

I'm interested to know @Ki5 , which movie ?

For £13.99 unless it is a premiere (very new) movie, I would suspect that you have bought a buy and keep movie rather than a short term rental ? 

do you have the email from Skystore confirming the transaction? 

in any event, if you feel you have been misled the advice from @caesarome would be your best option. 

Hope you get it resolved