''FAILED TO INSTALL WIDEVINE COMPONENTS'' ERROR: DOWNLOAD ERROR 404 (UNDE|FINED)

[bonnie102]

I gave up as I was fed up of trying all the different 'ideas' I had seen or heard of 😞 Hope you sort it out.

[Zdc]

Alas, not, that said I work in IT, and that error says to me that the install package is connecting to a server that it cannot find. Only way to resolve this is likely a recompile of the installation file, reinstatement of the original location, or for someone to tell us what resource it is trying to look at so we can check the PC's / firewalls are not blocking access 

that has to be for Sky and the developers to look into. 

sad they have not looked at it so far.

[Tom-N]

I'm having exactly the same issue on Mac, running the latest OS. Just downloaded "SkyStoreDesktop" and when trying to launch, I get:

"Failed to install Widevine components. Error: Download error: 404[undefined]"

[GrahamW1]

Same error for me (on Windows)

[mike+simmonds]

If you look online @GrahamW1 (a search engine I mean, not the Sky site) there are various suggested PC fixes for this error message to encourage Widevine to install correctly (these seem to be along the line of - your device believes it is installed and therefore doesn't try to re install it )

These appear to mainly involve editing files within Windows. 

I'm reluctant to offer a specific link as I've no idea which of the suggestions will work - but if anyone is PC / MacOS literate there are plenty of suggestions out there - although I'm sure these should carry a warning of "don't do this if you aren't confident in what you are doing "