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Discussion topic: Downloaded a new movie on sky store app and cannot find it on my sky q box

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This message was authored by: Mayt

Downloaded a new movie on sky store app and cannot find it on my sky q box

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This message was authored by: mike+simmonds

Re: Downloaded a new movie on sky store app and cannot find it on my sky q box

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mayt 

 

Assuming this is a buy and keep movie and you have chosen "send to box" - you should see it in recordings / purchases 

 

if it's a rental - then you can't send it to your sky Q box. You may be able to view it on your TV using Chromecast  or HDMI cable from a laptop or LG TV if you happen to have one. (The newest premiere rentals though - can't be streamed)


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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