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Discussion topic: Downloaded a film by accident

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This message was authored by Guy+coombes This message was authored by: Guy+coombes

Downloaded a film by accident

Hi my son accidentally put our PIN code to purchase a film we haven't watched it so can we get a refund at all please? Can't find how to delete it off the sky box

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This message was authored by caesarome This message was authored by: caesarome

Re: Downloaded a film by accident

Posted by a Superuser, not a Sky employee. Find out more

As the pin was entered the chances are you will be charged for this so I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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