All our purchased films have been deleted by Sky

[Rock791]

All our purchases over the last 30 years have been deleted.

If this cannot be sorted out, I will be deleting my contracts with Sky tv

[mike+simmonds]

Hi @Rock791 

Do you mean they have been deleted from your Sky box or from your Skystore account completely?

if you log on to your Skystore account on a PC, phone or tablet - can you see your movies there ? If so you should have the option to send them to your Sky box 

Your other option is to livechat with the Skystore team who are there till 7.30pm

https://www.skystore.com/n/hcus/help/contact-us