29 Sep 2023 07:14 PM
Sky gave me a sky store voucher £28 to use , so tonight I've brought a film for £7.99 & they have emailed me & charged me £7.99 , it's should be free I don't understand I had a voucher for £28 🤔🤔
29 Sep 2023 07:49 PM
Posted by a Superuser, not a Sky employee. Find out moreThe voucher can only be used online at Skystore.com so any purchases would have to be made here as well so if the film you purchased was a Buy and Keep you can then send it to your box.
So I would get in touch with Sky Store support regarding this to see what they say, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:
https://www.skystore.com/help/contact-us
29 Sep 2023 09:04 PM
Ok thanks the sky customer service guy said l could use it as soon I redeem the voucher, never bloody mentioned you can only use it online many thanks I be ringing them tomorrow 👌