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Discussion topic: Charged for a ‘gift on us’

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This message was authored by CJO87 This message was authored by: CJO87

Charged for a ‘gift on us’

I've just purchased 'Clifford the Big Red Dog' movie. It has a 'gift on us' but Clifford and get 'Hotel for Dogs' free. I've downloaded both films and both charges have been applied to my account. I shouldn't have been charged for 'Hotel for Dogs'. Any idea how I get this charge removed or will it eventually disappear?


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Charged for a ‘gift on us’

Posted by a Superuser, not a Sky employee. Find out more

If it has appeared on your account then I would get in touch with Sky Store support about this, there is a live chat available until 7.30pm each day from here:

 

https://www.skystore.com/help/contact-us

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