This discussion topic has been answered Discussion topic: ASDA Valentines SKY MOVIE VOUCHER NOT WORKED

This message was authored by: LORDAN6 · ‎07 Mar 2023

I got an Asda Valentines meal deal with sky movie voucher worth £5 for sky store. I redeemed this on my sky q box 18th Feb, accepted it. So I picked the original top gun which cost £3.49, so it was cheaper than my voucher. Just checked future bill and been charged for it rather than coming out of my voucher!!

This message was authored by: caesarome · ‎07 Mar 2023

As stated above by @SKY1992bf , you do have to use the voucher online here:

https://www.skystore.com/n/rdvc/redeem-voucher

See if you can redeem the voucher here and if you can't then I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

If you do get it added to your account then do note that only Buy and Keep films can then be sent to your Sky Q box as rented films can not.

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This message was authored by: SKY1992bf · ‎07 Mar 2023

@LORDAN6 Check the terms and conditions on the voucher has some say purchase via website for mobile device viewing only (or similar wording to that effect)

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This message was authored by: caesarome · ‎07 Mar 2023

As stated above by @SKY1992bf , you do have to use the voucher online here:

https://www.skystore.com/n/rdvc/redeem-voucher

See if you can redeem the voucher here and if you can't then I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

If you do get it added to your account then do note that only Buy and Keep films can then be sent to your Sky Q box as rented films can not.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This discussion topic has been answered Discussion topic: ASDA Valentines SKY MOVIE VOUCHER NOT WORKED

ASDA Valentines SKY MOVIE VOUCHER NOT WORKED

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